Business Analyst (Retail Software Solutions)

• Proven experience in business analysis and requirements engineering.
• Familiarity with POS and ERP systems in a retail environment.
• Proficiency with modern tools like Confluence and Jira for documentation and collaboration.
• Knowledge of cloud technology stacks and Agile methodologies.
• Strong analytical and problem-solving mindset with the ability to navigate ambiguity.
• Excellent English communication skills (written and spoken); German skills are a plus.
• Willingness to travel occasionally for on-site customer engagements.
• Strong interpersonal and collaboration skills for liaising between business and technical teams.
• Customer-centric approach, ensuring solutions align with client needs.

• CBAP (Certified Business Analysis Professional) – demonstrates expertise in BA practices.
• PMI-PBA (Project Management Institute – Professional in Business Analysis).
• Industry-specific certifications for retail, such as those focused on POS systems.

• Analyze and Understand: Work closely with stakeholders (store managers, sales teams, and marketing) to explore current retail processes, identify pain points, and uncover opportunities for improvement.
• Define Requirements: Translate business needs into functional and non-functional requirements to guide the development of innovative retail software solutions.
• Document Clearly: Create detailed documentation, including requirement specifications, ensuring clarity and alignment with the delivery team.
• Prioritize Effectively: Collaborate with stakeholders to prioritize requirements based on business value and impact.
• Facilitate Communication: Act as the bridge between the business and IT teams, ensuring seamless collaboration and understanding.
• Collaborate Globally: Work with international teams and clients, participating in workshops and presentations as needed.

PSS - Prosoft Solutions was founded 27 years ago and, since then, the services that we provide together with the software solutions that we are developing in collaboration with our clients and partners, are being implemented in many countries worldwide.

The main activity of the company is the development of software solutions for retail, at a high professional and innovative level, according to the market’s needs. In the recent years we started to expand our area of activity by providing development services for financial-banking sector.

We have dedicated all these years to focus on the retail industry processes and technology, to gain a complete understanding of retailer's needs so that we can offer the best solutions. We continuously improve our skills and capabilities and we are always open and sensitive to our client’s requests and to the retail industry evolution.

We built and maintain an experienced and dedicated professional team. We encourage and support our colleagues in assimilating new knowledge, training new skills and competencies and, by paying attention to the development of each individual, we make sure that everyone reaches their potential. The company values professionalism, involvement and concern for self-development.

We partner with some of the best-known technology players like: Toshiba, IBM, Bizerba, Microsoft, Motorola, Zebra, Datalogic, Pricer, Teledata Communications Inc. and so on.