Brand experience manager

We are Hiring! Brand Experience Manager
We’re on the lookout for a passionate Brand Experience Manager to join our dynamic team and report directly to our Head of Marketing. If you have a love for the F&B industry and are ready to make a difference with your creativity and strategic thinking, this role is for you.



Qualifications:

• 4-5 years of experience in an agency setting or within the F&B industry, with a proven track record in brand activation, event management and influencer marketing.
• A proactive and creative mindset, with the ability to thrive in a fast-paced environment.
• Event Management experience with a track record of executing successful events.
• Ability to manage and collaborate with internal and external partners effectively.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Fluent in both written and spoken Romanian and English.

Key Responsibilities:

• Champion Customer Experience across our diverse portfolio of existing & upcoming F&B brands.
• Plan & execute memorable, viral Brand Experiences.
• Organize product launches, promotions, and special events across all our locations.
• Lead Influencer Marketing initiatives to connect with our audience in innovative ways.
• Conduct Weekly Field Visits to ensure our offerings are consistently excellent.
• Be always on the lookout for opportunities to elevate customer experiences.
• Tailor Local Solutions to engage with the market and enhance our brands’ presence.
• Travel, eat, repeat, support the Marketing Strategy and Execution for the opening and renovation of new and existing restaurant spaces across our portfolio.
• Work seamlessly with partners, mall management teams, internal operations, sales and marketing departments, and external collaborators.
• Capture the essence of our brands through Photography & Videography and at times Social Media, bringing our brand stories to life.
• Conduct periodical Competitive Analysis, keeping us ahead in the market.
• Develop and maintain Excellence Guidelines that ensure brand consistency.

At Sterling Cruise —we’re about creating unforgettable eating experiences across a wide array of F&B brands. If you’re ready to embark on this exciting journey with us, we’d love to hear from you! Send your CV’s to our Head of Marketing zeynep.genc@sterlingcruise.eu