B2C Sales Team Lead - Spanish Speaker

What we expect from our new colleague:
•Fluency in both Spanish & English languages;
•A proactive, customer-first mindset combined with adaptability and passion for tackling new challenges;
•Curiosity, eager to grow with a solution oriented “Can Do” attitude;
•Proven experience in Customer service, Telesales or another similar area, with a strong background in managing and developing teams;
•Expertise in using Contact Center related software for handling inbound/outbound calls, Excel/Gsheet;
•Empathetic leadership style, excellent communication and coaching skills;
•The ability to foster a motivated, cohesive team.

We would love if you would have:
•A genuine interest in the automotive industry and familiarity with Google tools.

Your New Role:
•Develop, coach and motivate your team, to be successful in achieving their sales targets;
•Contribute to process improvement to help your teams overachieve goals;
•Coach and help your team using proven leadership methodologies to ensure alignment with sales targets growth objectives across multiple customer segments;
•Collaborate closely cross-department to ensure consistent and continuous efficient service delivery.

What you can expect from us:
•A learning and growth environment (leadership and operational trainings);
•Implication and support in delivering department projects and process improvement;
•A nice office just 1 minute away from Pipera metro station;
•A dynamic and transparent team atmosphere;
•Private health insurance via Medicover.