Ideal Candidate
- Customer focus and fluent English speaking and comprehension skills;
- Must be able to communicate to clients in a professional manner.
- Good typing skills and keyboard control functions to enhance data entry productivity.
- Available to work afternoon and night shifts (Free transportation provided after 22:00 PM)
- Must be able to communicate to clients in a professional manner.
- Good typing skills and keyboard control functions to enhance data entry productivity.
- Available to work afternoon and night shifts (Free transportation provided after 22:00 PM)
Job Description
- Respond to clients inquiries related to services and processes via chat & email.
- Resolves clients questions, complaints and requests via chat.
- Attention to detail.
- Emphasis on quality and strive towards zero defects within target productivity goals.
- Resolves clients questions, complaints and requests via chat.
- Attention to detail.
- Emphasis on quality and strive towards zero defects within target productivity goals.
Company Description
About CGS Romania
Our Outsourcing division in Romania delivers solutions to many of the world's industry-leading brands, including global retailers, healthcare providers, technology and telecom providers and global hospitality brands. CGS’s innovative, scalable and flexible outsourcing solutions include traditional BPO, technical support, customer care, outbound telesales and channel enablement and back office support.
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