Ideal Candidate
You will be working in a new team serving our global client, a world-leading social media platform that allows users to create and browse videos.
What we expect:
- Advanced level of French(C1) medium (B2), level of English
- Experience within data annotation/ labeling-related fields will be considered a plus
- Availability to work remote, full-time, in rotating shifts, 08:00 - 22:00, Monday - Sunday
- Attention to details, with a focus on accuracy and consistency in content evaluation.
- Strong time management skills and motivation to exceed expectations
- Excellent analytical skills with the ability to handle complex and sensitive issues
- Desire to work in a fast-paced environment
- Highly developed sense of integrity and commitment to customer satisfaction
- Strong self-organization, decision making and analytical abilities
Job Description
- 100% backoffice activity
- Reviewing videos and judging videos/ accounts in accordance with the ︁︀︂︃︃︈︁︁︉︂client's processes, policies and guidelines
- Handle and assess sensitive and potentially distressing content with empathy and professionalism
- Responding to the client's inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
- Liaising with the client's internal teams to ensure brand safety, monitoring social media and taking appropriate actions to resolve any situations that may arise during production
- Provide accuracy reports on a regular basis
We offer:
- Work from home, anywhere in Romania
- Stable job - permanent labor contracts
- Above average fixed salary, performance bonuses, extra-payment for weekend shifts
- Monthly meal tickets
- Free access to our modern and fully-equipped employees' gym space in our offices
- International career - paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage
- Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
It’s different here! Check out our Facebook page
Company Description
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 150,000 citizens around the world and through its five TELUS International Community Boards that have provided $4 million in funding to grassroots charitable organizations since 2015. Learn more at: telusinternational.com.
