Ideal Candidate
Associate Service Administrator Internship - 9 months, Cluj-Napoca
Job Description
If you are a professional looking for an opportunity to grow and develop your abilities within a dynamic business, Emerson has an appealing role for you!
As an Associate Service Administrator, you will assist customers by identifying the best solution for their application, independently creating quotations and ensuring requests are handled at a high quality, accurately and on time.
If this sounds like an interesting job for you, we welcome your application!
In This Role, Your Responsibilities Will Be:
* Take ownership for customer orders received against quotations and verify them for accuracy.
* Ensure that the factory items have been scheduled for shipping, internal orders are placed by the purchasing department and service requests are raised.
* Liaise with Sales team to inform about the status or possible challenges regarding received quotes and orders.
* Generate proposal documents (technical and commercial) based on a specific proposal template.
* Maintain all databases accurate and updated.
Who You Are:
You take time to ask questions and define the problem and make learning a priority and a goal. You break down objectives into appropriate initiatives and actions. You keep in touch with customers.
For This Role, You Will Need:
* English proficiency (written/read/spoken).
* Good usage of Microsoft Office Suite (Excel, Word, PowerPoint).
* Good interpersonal and communication skills.
* Any experience in a similar role (customer support, sales support, technical sales etc).
Preferred Qualifications that Set You Apart:
* Basic knowledge of Industry Processes or Process Control and Instrumentation.
* Any European language is a plus (Italian, French, German).
* Previous experience in a matrix organization.
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
As an Associate Service Administrator, you will assist customers by identifying the best solution for their application, independently creating quotations and ensuring requests are handled at a high quality, accurately and on time.
If this sounds like an interesting job for you, we welcome your application!
In This Role, Your Responsibilities Will Be:
* Take ownership for customer orders received against quotations and verify them for accuracy.
* Ensure that the factory items have been scheduled for shipping, internal orders are placed by the purchasing department and service requests are raised.
* Liaise with Sales team to inform about the status or possible challenges regarding received quotes and orders.
* Generate proposal documents (technical and commercial) based on a specific proposal template.
* Maintain all databases accurate and updated.
Who You Are:
You take time to ask questions and define the problem and make learning a priority and a goal. You break down objectives into appropriate initiatives and actions. You keep in touch with customers.
For This Role, You Will Need:
* English proficiency (written/read/spoken).
* Good usage of Microsoft Office Suite (Excel, Word, PowerPoint).
* Good interpersonal and communication skills.
* Any experience in a similar role (customer support, sales support, technical sales etc).
Preferred Qualifications that Set You Apart:
* Basic knowledge of Industry Processes or Process Control and Instrumentation.
* Any European language is a plus (Italian, French, German).
* Previous experience in a matrix organization.
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
Company Description
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
