Customer Support with German - remote
Anunț verificat
Textul acestui anunț a fost verificat de echipa eJobs pentru a elimina posibile greșeli sau conținut discriminatoriu.
Candidatul Ideal
Cunostinte limba germana nivel min. B2 (verbal, scris);
Foarte bune abilitati de comunicare;
Cunostinte avansate de utilizare a calculatorului;
Empatie in interactiunea cu clientul;
Ascultare activa si atentie la detalii.
Descrierea jobului
Activitate:
Vei fi primul punct de contact cu clientul si vei oferi informatii despre pachetele de produse si servicii pentru telefonie fixa si internet, asistenta tehnica pentru remedierea problemelor dispozitivelor de internet/ telefon fix si vei promova serviciile existente in vederea achizitionarii lor de catre clienti. De asemenea, vei avea asigurat un program de training de 8h/ zi, platit de catre companie, in cadrul caruia vei putea asimila notiunile teoretice si practice necesare desfasurarii activitatii.
Beneficii companie:
Posibilitatea de a lucra in format work from home;
Program de training platit de catre companie;
Salariu atractiv;
Bonus de performanta (se acorda in functie de proiect);
Comision din vanzari (se acorda in functie de proiect);
Bonus de limba germana - nivel C1 (se acorda in functie de proiect);
Tichete de Paste si Craciun;
Bonus decontare abonament fitness sau articole sportive;
Bonus acoperire costuri transport;
Tichete de masa si asigurare medicala privata;
Mediu de lucru multinațional.
Descrierea companiei
Descrierea companiei
We are different by Design!
Now established in Romania, we are looking for people to support our continued growth across our Locations in Timisoara and Cluj-Napoca. We offer a supportive environment where people can learn and grow with us, with first class training and career pathways to take you where you want to go. Furthermore, we provide great, flexible way of learning on the job, and developing new, specialist skills to help you become a master at what you do. We believe in supporting our emerging talent, that is why the most of our managers are homegrown, and a great number of people took the next step in their career with us. Walk into any of our contact centers and you will feel the buzz and energy about the place. There is always loads going on, from fun days to smaller team events.
There is something for everyone, and we would love you to be part of it!