Candidatul Ideal
The Orange shop team in Focsani is looking for a determined manager to take over the role of Shop Manager.
We need someone who can make an impact through professionalism in sales & pro-activity and innovation in customer relationship management
If you feel suited for this position, then we are looking forward to receive your application!
Background & qualifications:
- leadership;
- know how to build trust;
- pro-activity and innovation in customer relationship management;
- experience in managing a team of at least 1 year;
- used to analysis of trends, figures, sales results and finding appropriate soultions to increase sales results and engage others;
- University graduate;
- fluency in English & MS Office literate;
- driving license is a plus (some mobility may be necessary).
Behavioral competencies:
- leadership
- flexibility
- team-work /collaboration
- results oriented
- initiative & pro-activity
- influence & persuasion
- communication skills
- self-developer
- ability to solve conflicts
Work-based competencies:
- commercial acumen
- presentation skills
- constant customer-oriented attitude
- organizational awareness
- thoroughness
- planning and organizing
We need someone who can make an impact through professionalism in sales & pro-activity and innovation in customer relationship management
If you feel suited for this position, then we are looking forward to receive your application!
Background & qualifications:
- leadership;
- know how to build trust;
- pro-activity and innovation in customer relationship management;
- experience in managing a team of at least 1 year;
- used to analysis of trends, figures, sales results and finding appropriate soultions to increase sales results and engage others;
- University graduate;
- fluency in English & MS Office literate;
- driving license is a plus (some mobility may be necessary).
Behavioral competencies:
- leadership
- flexibility
- team-work /collaboration
- results oriented
- initiative & pro-activity
- influence & persuasion
- communication skills
- self-developer
- ability to solve conflicts
Work-based competencies:
- commercial acumen
- presentation skills
- constant customer-oriented attitude
- organizational awareness
- thoroughness
- planning and organizing
Descrierea jobului
Focus area:
- maximize sales and exceed customers’ expectations whilst adhering to Orange Shop policies and procedures.
- effectively manage all available resources in order to maximize Shop profitability.
Main activities:
Operational:
- create and execute internal processes and activities control;
- ensure communication lines between team members;
- observe and analyze market dynamics in order to optimize local market opportunities; manage and improve operational flow in Orange Shop;
- ensure efficient use of all resources in order to increase shop profitability;
- represent the company in relation with local authorities and offer requested information to control authorities within the mandatory limits;
- proactive attitude towards local administration in order to seek business and promotional activities;
- organize and coordinate shop team activity;
- maximize sales through effective sales floor management;
- deal with special clients;
- ensure customer expectations are exceeded in terms of service standards and product knowledge in order to grow the customer base;
- ensure supply chain management;
- ensure stock administration (stock transfer);
- responsible for stock inventory;
- cash management flow control.
Reporting:
- sales reports, market reports, activity reports, performance reports (for shop and for each team member).
Management :
- develop and manage the performance of the shop team to achieve its full potential whilst following Orange Shop policies and procedures;
- set objectives of the team according to the company strategy and assures their achievement;
- appraise the team's results;
- analyze team members performance (quantitative and qualitative) in order to offer best quality to clients; propose new solutions to improve performance;
- set SMART objectives and regularly check the results, including the corresponding indicators.
Developing subordinates skills:
- identify training and develop needs;
- appoint mentors and coaches for different employee's category (new entries, low performers, etc.)
- coach and develop the team members;
- design careers and succession plans including actions for their implementation.
- maximize sales and exceed customers’ expectations whilst adhering to Orange Shop policies and procedures.
- effectively manage all available resources in order to maximize Shop profitability.
Main activities:
Operational:
- create and execute internal processes and activities control;
- ensure communication lines between team members;
- observe and analyze market dynamics in order to optimize local market opportunities; manage and improve operational flow in Orange Shop;
- ensure efficient use of all resources in order to increase shop profitability;
- represent the company in relation with local authorities and offer requested information to control authorities within the mandatory limits;
- proactive attitude towards local administration in order to seek business and promotional activities;
- organize and coordinate shop team activity;
- maximize sales through effective sales floor management;
- deal with special clients;
- ensure customer expectations are exceeded in terms of service standards and product knowledge in order to grow the customer base;
- ensure supply chain management;
- ensure stock administration (stock transfer);
- responsible for stock inventory;
- cash management flow control.
Reporting:
- sales reports, market reports, activity reports, performance reports (for shop and for each team member).
Management :
- develop and manage the performance of the shop team to achieve its full potential whilst following Orange Shop policies and procedures;
- set objectives of the team according to the company strategy and assures their achievement;
- appraise the team's results;
- analyze team members performance (quantitative and qualitative) in order to offer best quality to clients; propose new solutions to improve performance;
- set SMART objectives and regularly check the results, including the corresponding indicators.
Developing subordinates skills:
- identify training and develop needs;
- appoint mentors and coaches for different employee's category (new entries, low performers, etc.)
- coach and develop the team members;
- design careers and succession plans including actions for their implementation.
Descrierea companiei
Orange is the leader of the Romanian mobile telecommunications market with 10.383.481 million customers. Orange Romania is part of France Telecom - Orange, one of the world's leading telecommunications operators with over 200 million customers on five continents.
Orange means much more than technology, mobile telephony or GSM networks. It is a brand created to make human communication simpler and to bring value to the communities where it operates. The France Telecom - Orange Group has a well-defined corporate responsibility strategy, whereby we ensure that our work is carried out responsibly. Indeed corporate responsibility lies at the core of our brand's values, which in turn represent who we are and how we do business.If you want to build the Orange experience and join a great team, send us your CV by applying online at www.orange.ro/jobs .
Orange means much more than technology, mobile telephony or GSM networks. It is a brand created to make human communication simpler and to bring value to the communities where it operates. The France Telecom - Orange Group has a well-defined corporate responsibility strategy, whereby we ensure that our work is carried out responsibly. Indeed corporate responsibility lies at the core of our brand's values, which in turn represent who we are and how we do business.If you want to build the Orange experience and join a great team, send us your CV by applying online at www.orange.ro/jobs .
