Senior Project Manager - Market Research - US hours

It’s an exciting time to be joining Verve as we communicate our new positioning to the industry and continue to build awareness of our proposition to clients and prospects. As part of this we’re looking for a Senior Project Manager and/or Community Manager.

The role is to manage our North American client portfolio alongside our research and other operational teams. This includes direct client management, the successful delivery of multiple market research projects, management tasks on specific communities which you would have sole ownership for.

We are looking for people who:

• Have 2-3 years + project management, panel management, fieldwork management or community management experience in a market research environment
• Are confident and capable of working directly with clients
• Are well organised and able to juggle tasks and priorities in a time-pressured environment
• Have strong technical skills
• Have a good eye for detail
• Are quick learners and eager to take on responsibility
• Are proactive, excited by new and different things and self-motivated
• Have strong understanding of Microsoft office and excel (data manipulation – sorting, filtering, simple vlookup, pivot tables)
• Demonstrate an excellent command of the English language, both verbal and written

What training is provided?
Most of the training is on-the-job and is structured to provide initial exposure to specific tasks, building up expertise to quickly work independently and continuing to offer the opportunity to experience all aspects our operational processes.
Training courses and out-of-office activities will be determined as part of the individual’s development plan.

What does the job involve?

• Responsibility for task management and day to day running of the North American portfolio ︁︀​︂︃︃​︇︂​︁︃︁of ad hoc clients and communities, including project managing surveys, recruitment and administration for qual groups, managing community website content updates and on-site activities, incentives management and managing member queries and communication
• Working directly with our clients and liaising with our internal research, design, survey scripting and technology teams
• Helping to drive project efficiency and profitability
• Contributing thoughts and ideas and engaging with internal and external stakeholders and online audiences to encourage member participation and loyalty
• Having ambition, a sense of fun and enjoying making a difference

Work hours: As the role will be aligned to our North American accounts and with your direct line manager being based in London, the working hours are between 16:00 – 24:00.

Place of work: Remote from home.

What we offer:

• Attractive salary package
• Work from anywhere policy
• Medical cover
• Meal / Gift vouchers
• Team building events

Verve is “The Artificial Intelligence, Human and Cultural understanding business”.

In 2024, we have and continue to undergo a business transformation including AI being designed into almost everything that we do. This includes how we use AI for creating greater efficiency, and, crucially, how we use Artificial Intelligence for creating better insight for our clients.

Our offer is all about combining Artificial Intelligence, Human Intelligence and Cultural Intelligence to generate faster, deeper, and better insights for decision making. We take the ‘three intelligences’ and apply them across our practice areas of Insight Communities, Insight Consultancy and Culture & Futures.