Procurement & Sourcing Service​ Representative (German)

•Preferably a Bachelor's degree, focused on Business or Economics
•3+ years in a fast paced, customer focused environment
•Preferably a background in Biopharma or Laboratory environment
•At least B2 knowledge in English & German as absolut must

Skills and competences:

•Experience in Order Management or/and Customer Service
•Experience in working in a multinational company environment
•Previous experience in SAP is a big plus but not required
•MS Office, especially MS Excle is a big plus

Soft skills:

•Focus on customer needs and collaboration in the team
•Eagerness to learn and improve your knowledge
•Motivated to deliver value & strong results in every interaction
•Being able to work in a fast-paced & changing environment

Our Market Source team for Procurement & Sourcing Service iconsists of 13 people divided in 2 teams with 2 Team ︁︀​︂︃︃​︈︁​︁︉︂Leaders.
The team is responsible for communicating between different internal & external stakeholders and is crucial for our operations.
You will serve as link between customer, procurement and warehousing.

•Order Management (adding a variety of products to customers orders)
•Review the purchase requisitions for goods/services
•Update and maintain vendors database
•Source and negotiate the product with the supplier& check if suppliers are eligible for orders
•Pricing and delivery costs based on contractual agreement with each client (ZLST, ZPSP etc) & verify/coordinate article Master Data
•Complete requisition status in all ERP Systems including those provided by the clients, such as Ariba
•Troubleshoot & monitor requisition flow, including post sales corrections – keep customers, vendors and stakeholders updated on open requests and complaints management (e.g. Germany - C4C)
null

Avantor is looking for a dedicated Procurement & Sourcing Service Representative – German.
This role is a full-time position based in our Bucharest office in Timpuri Noi. You will have the great opportunity to partner with internal & external stakeholders and customers located across different countries in the European region.
This role is responsible for resolving customer inquiries regarding third-party orders. You will support the ordering process in line with achieving business targets and essential KPIs.
If you are experienced in Customer Service and are passionate about solving complex challenges and driving innovation, you are perfect here!