GERMAN Speakers-Work AT HOME Customer Service Representative

#letsconnect #trueconnections #realpossibilities

Work AT HOME Representative

Teleperformance Romania is currently looking for Customer Service Representatives with excellent GERMAN speaking/writing skills.


Also, ENGLISH is needed at a B1-B2 level.

We want our employees to be inspired and motivated, to be proud they belong to our team.
If you know how to shape a customer experience by tackling issues and concerns with full responsibility, professionalism and kindness, this job offer is perfect for you!
We will build together YOUR professional career and feel at home when you are at work!

In your role as customer service representatives for a tourism/e-commerce company, you will handle incoming calls and emails and provide the best possible service and support to our customers.

➔Respond to calls/e-mails/chat promptly and conduct the conversation in a friendly and professional manner;
➔Participate in online, video and audio ︃​︁︅​︁︄︃​︁︈training sessions;
➔Speak clearly in the main language using proper pronunciation, enunciation, and polite expressions;
➔Remain calm during the call sessions, respect the company procedures;
➔Maintain punctuality and availability during scheduled work hours;
➔Follow client instructions, in compliance with protocol to ensure customer expectations are met;
➔Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Here’s what you can expect from us:
➔ Super-fast recruitment process - 100% online
➔ Competitive monthly salary
➔ Attractive performance bonuses
➔ Paid training period – 100% online
➔ Bookster - free subscription - delivered at home in pandemic
➔ Referral bonuses (up to 500 euro!)
➔ Professionals development opportunities
➔ Medical subscription to a private health center
➔ Anniversary and special occasion gifts
➔ Driving school discount
➔ Employee loans at privileged rates


What about us? ​#friendscallusTP
We are a TEAM like you would like one, collaborative, funny, friendly and with the goal of making every interaction exceptional, inside or outside the offices.
We have different programs for your development.
Diversity is one of our strong points and we party like no other TEAM.

Join our TEAM in order to be yourself at the maximum potential!

What are you waiting for? Apply NOW!
#aNewHomeForYourCareer

Teleperformance, the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent.
We have 300,000 interaction experts across nearly 80 countries, speaking 265 languages and dialects to better serve you.
Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,800 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecom operators, gaming and others).