Sales Assistant - NEW OPENING AmiAmalia Flagship Store

At AmiAmalia we are a unique, sustainable, slow fashion, boutique brand, in a world of mass retail, offering meticulously crafted pieces that combine timeless elegance with modern design. Our commitment to quality, style, and personalized service has made us a leader in the luxury fashion space. We are looking for a passionate and driven Sales Assistant to join our store team and help deliver a world-class shopping experience to our clientele.

Requirements:

• Proven experience in a luxury retail environment, preferably within fashion, textiles, or knitwear,
• Strong sales ability with a natural flair for customer service and relationship-building,
• Passion for fashion, textiles, and luxury craftsmanship, with a keen eye for style and detail,
• Excellent communication and interpersonal skills, with the ability to engage and build rapport with high-end clientele,
• A proactive and goal-oriented mindset, driven to exceed sales targets,
• Flexibility to work weekends, holidays, and during peak seasons as needed,
• Knowledge of luxury textiles or knitwear is a plus, but a willingness to learn and adapt is essential.

Key Responsibilities:

• Provide exceptional customer service by understanding and meeting the unique needs of each client,
• Offer expert advice on our luxury textiles, knitwear, and other products, helping customers select pieces that reflect their personal style and preferences,
• Build lasting relationships with customers, ensuring a personalized shopping experience that encourages repeat visits,
• Achieve and exceed sales targets through proactive customer engagement and product knowledge,
• Maintain the highest standards of store presentation, ensuring the shop floor is impeccably organized and visually appealing,
• Assist in managing inventory levels and participate in stock management, ensuring all products are properly displayed and available,
• Stay up-to-date on industry trends, seasonal collections, and store promotions to provide customers with accurate information and styling recommendations,
• Handle customer inquiries, complaints, and returns professionally, ensuring client satisfaction at all times,
• Collaborate with the team to create a warm and inviting store atmosphere that aligns with the brand’s luxury positioning.

What We Offer:

• A competitive salary with attractive commission opportunities,
• The chance to work with exclusive, high-quality products in a beautiful, luxurious setting,
• Employee discounts on our premium textiles and knitwear collections,
• Ongoing training and development opportunities to grow your career,
• A supportive, team-oriented work environment with room for advancement.

If you are passionate about fashion, have a deep appreciation for luxury textiles, and thrive in a customer-facing role, we would love to hear from you! Join AmiAmalia and help us weave timeless elegance into every customer’s wardrobe!

We are a privately owned company in the luxury clothing business, operating our own in-house manufacturing facility with direct-to-customer sales via the internet, including both our website and on social media. We have a loyal and enthusiastic customer base in over 20 countries, including in Romania. We are known for close customer service and personal follow-up, and we offer a range of high-end clothing items with a large palette of customization options for our clients. We have strong ambitions for growth of our business, and with the internet being our main sales platform it is crucial for us to offer an exciting and engaging online shopping experience for our customers.