Ideal Candidate
• Minim studii medii (preferabil speciarizare tehnica);
• Experienta anterioara in activitatea de asigurari/daune/call center 1 an recomandabil;
• Cunosterea limbii engleze - nivel mediu;
• Cunostinte MS Office.
• Excelente abilitati de comunicare;
• Abilitati de planificare, organizare
• Capacitate de analiza si gandire logica;
• Atentie la detalii;
Job Description
Scop:
Solutionarea dosarelor de daune instrumentate de catre Vienna Insurance Group in calitate de reprezentant de despagubiri si corespondent de daune al unor asiguratori straini.
Verificarea, evaluarea si instrumentarea dosarelor de daune alocate departamentului, plata despagubirilor cuvenite.
Responsabilitati:
• Desfasoara activitatea de gestionare a corespondentei electronice primite in cadrul Departamentului Daune Externe;
• Verifica documentele cu care se prezinta pagubitii la avizarea unei daune;
• Solicita valabilitatea asigurarii partenerilor externi;
• Opereaza avizarile de dauna in aplicatia informatica;
• Aloca dosarele de dauna deschise inspectorilor de dauna, conform criteriilor stabilite prin procedura de lucru, dupa inregistrarea acestora in aplicatia informatica;
• Aloca deconturile, cererile de rambursare si corespondenta primite in casuta postala generala inspectorilor de dauna care gestioneaza dosarele de dauna;
• Aloca corespondenta primita prin posta inspectorilor de dauna care gestioneaza dosarele de dauna;
• Intocmeste situatii lunare legate de corespondenta, avizarile si deconturile alocate fiecarui inspector;
• Completeaza dosarele de dauna cu documentele lipsa, obtinute de la client;
• Ofera suport colegilor in rezolvarea de probleme cu grad de prioritate ridicat, intocmirea de situatii, evidente
Ce iti oferim:
• Pentru acest post cu norma intreaga, oferim un pachet de compensatii atractiv, care se potrivește cu calificarile si experiența ta;Un birou in centrul orasului;
• Provocari intr-un mediu dinamic, dar sigur, stabil și prietenos;
• Program de lucru hibrid: pana la 15 zile WFH disponibil
Company Description
Just as colourful as you!
Vienna Insurance Group Management Service SRL (VIG MS) is the group owned IT Service provider for all Romanian entities (Asirom, BCR Life Insurance and Omniasig) of Vienna Insurance Group (https://www.vig.ro)
The company provides specific application support (maintenance and development) as well as all related infrastructure and network services. The second important line of business is claims handling and claims management for foreign insurance companies. VIG MS is green card correspondent partner for several renowned foreign insurance companies.
As an international company with around 50 Group companies in 30 countries and about 25,000 employees, we stand for stability and competence in field of risk protection. We enable customers to live a safer and better life: Protecting what matters.
Who we are looking for:
The diversity of our people plays a major part in our success. We are committed to promote diversity in the work environment and we are a proud employer who offers fair opportunities for everyone. We use our experience, know how to move closer to our customers. No matter your professional and personal background, we are looking for candidates who have the courage and dedication to play a part in our successful development and add to our culture. We work hard but we believe in collaboration, growth and responsibility.
A position at VIG MS opens up a host of excellent development prospects for university graduates and for experienced professionals with outstanding specialist expertise.
Become part of our colourful team!
