Ideal Candidate
Job Description
To provide support to the Finance Team by ensuring that interpreter payments and client invoicing is processed accurately and on time.
The role is varied in terms of support required so this means that as well as providing key administrative support, you will also be required to act as a point of contact for linguist queries.
Main Duties & Responsibilities
- Data inputting & processing timesheets
- Processing client invoices on a monthly and ad-hoc basis
- Investigating and resolving interpreter queries in a professional manner
- Investigating and resolving customer invoice queries in a professional manner
- Effective communication with team members and interpreters
- Complete profit analysis on individual bookings and present back to the Payments Team Leader
- General administration support to support the day to day activities of the Finance Department
- Answering external and internal queries
What’s In It For You?
You will be working for a services agency with over 20 years of experience delivering first-class translation and interpreting services and enabling providing expert support to both private and public sectors in 450 languages and dialects.
Moreover, every single day through your role you will be contributing to reduce language barriers and enable our customers to have a great experience.
Additionally, we offer the following benefits:
- Brand new modern office located in the heart of the City, near Palas area with easy access to transportation and amenities (shops, restaurants, pubs, medical facilities etc...)
- Game/Recreation Rooms
- Balcony space
- Private medical insurance
- A vibrant team always there to offer support
- Meal tickets
- Welcome package
- 20 Annual leave days, with +1 annual leave day per year worked
- Xmas party
- Yearly eyeglasses reimbursment
- Engagement and fun events throughout the year
- Coffee/Refreshments/Breakfast/Fresh Fruit provided daily
- Team building events
- Employee awards
- Training and career development opportunities within the business
Company Description
Dals is a highly respected language service provider based in the United Kingdom, known for its exceptional language support for over twenty years. Handling over 250,000 face to face bookings and delivering over 2,500,000 telephone interpreting minutes annually and providing services in more than 450 languages and dialects, Dals specializes in offering language solutions to non-English speakers in the UK who are accessing services from healthcare institutions, UK local authorities and councils, as well as privately owned businesses. Dals takes great pride in recognizing the importance of clear and accurate communication, and their services are specifically designed to help overcome language barriers.
Established by Actar Arya in 1998, Dals initially started as a small venture with the mission to improve the quality of language services available to those in need. Today, it has transformed into a nationally recognized language service provider, striving to set new industry standards driven by the same ambition. The company's mission is to break down language barriers and facilitate access to communication and services for everyone. They ensure that non-English speakers can effectively convey their messages across different languages and cultures:
“Our aim is simple; to reduce language barriers. We know that relationships and ideas flourish when communication is straight forward.”
https://www.dals.co.uk/