Ideal Candidate
- Language: Minimum B2 French language skills / Ideally English as a second language - nice to have
- Abilities/Skills: Great interpersonal skills and ability to work in a team
- Problem-solving skills and an analytical mindset
- Customer orientated approach and great communication skills
- Good practical knowledge of MS Office toolsEducation/Training:Highschool/University Degree
- Previous studies or experience in economics/finance/accounting/customer service are a plus, but not a requirement
Job Description
What you would do:
- Manages the assigned outstanding accounts·
- Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters
- Records information about financial status of customer and status of collection efforts
- Receives calls from customers who have inquiries related to their ledger account balances or payments
- Establishes and monitors credit limit
- Processes orders on hold by assessing associated risk and liaising with customers
- Records information about financial status of customer and the status of assessment
What we offer:
- The opportunity to work for one of the top 5 employers of choice in the SSC/BPO industry (according to “Topului celor mai apreciati angajatori in 2020”, published by Undelucram.ro)
- A great organizational culture, focused on people and internal career development opportunities (most of our leaders/seniors are internally grown and promoted)
- Huge commitment towards spreading kindness within our surrounding communities through diverse social, environmental initiatives and beautiful charity events
- A strong curricula of in-house free of charge (English/German) language courses, hard/soft skills trainings and personal development plans.
- Awesome parties, events and engaging competitions
- Attractive bonus systems (for referral, performance, language etc.)
- On the job finance-related trainings from scratch.
- A flexible way of working (with full time, part time and hybrid opportunities)
- Private medical care
- Holiday allowance and extra days off
- Great location, at Record Park, in the city center
Company Description
Viking Romania, formerly known as Office Depot, is one of the most important European reseller of workplace products and services.
The Shared Service Center (SSC) in Cluj-Napoca is currently the only Viking subsidiary in Romania. With a focus on financial services (Accounts Payable, Accounts Receivable & General Ledger), Viking SSC also incorporates departments such as Master Data Management, Data Management Services and e-Support.
With an enthusiastic team of around 300 associates, Viking SSC is one of the main players in the SSC/BPO field in Cluj-Napoca.
Our motto is #TogetherFasterStronger so you can be assured that we will welcome you in a friendly, yet professional work environment where you can evolve. To find out more about Viking, visit our website at and check out our social media - Instagram and Facebook.
