Ideal Candidate
Qualifications:
- A Bachelor's degree in Business, Management, Sales, Marketing, or a related field, or can also be university ongoing.
- 1+ years of experience in account management, sales, or similar roles, preferably in the retail or e-commerce industry.
- Excellent communication and interpersonal skills.
- Strong analytical skills and attention to detail.
- Fluency in Romanian and English.
- Proficiency in Microsoft Office Suite and CRM tools.
- SalesForce knowledge is a plus.
- A Bachelor's degree in Business, Management, Sales, Marketing, or a related field, or can also be university ongoing.
- 1+ years of experience in account management, sales, or similar roles, preferably in the retail or e-commerce industry.
- Excellent communication and interpersonal skills.
- Strong analytical skills and attention to detail.
- Fluency in Romanian and English.
- Proficiency in Microsoft Office Suite and CRM tools.
- SalesForce knowledge is a plus.
Job Description
Department Overview:
Retail Department
Our Retail Department focuses on expanding Glovo's reach by partnering with a diverse range of retailers, ensuring that our users have access to the best and most varied selection of products. The team works closely with partners to optimize their operations on our platform and drive sales growth.
Role Overview:
As a Junior Account Manager in the Retail Department, you will play a pivotal role in managing and optimizing relationships with our retail partners. You will support the Retail Manager in daily operations, ensuring partners receive excellent service and contribute to the department's growth objectives.
Key Responsibilities:
- Account Management: Assist in managing a portfolio of retail partners, ensuring their satisfaction and retention on the Glovo platform.
- Performance Analysis: Monitor key performance metrics, providing partners with insights and recommendations to improve their sales and operations.
- Partner Support: Act as the main point of contact for daily operational issues, solving problems promptly to maintain partner satisfaction.
- Market Research: Conduct market analysis to identify growth opportunities and potential new retail partners.
- Sales: Negotiate and sign contracts with new partners to join.
- Collaboration: Work closely with other departments such as Marketing and Operations to ensure alignment and execution of strategic goals.
- Reporting: Prepare regular reports and presentations on performance and opportunities for internal stakeholders and partners.
What We Offer:
- Opportunity to work in a fast-growing and dynamic industry.
- A challenging and fulfilling role with a supportive team.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
Company Description
Company Overview:
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.
Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
